Day: March 5, 2011

This may be of interest to birders. cheers Peter

Interesting to see others like David James have had similar bad experiences to me- I had one of the big silver Leica telescopes bought in 2000, which basically broke in half when i was on a tour in Uganda in 2004- it was knocked against a seat back as it was being passed to me … Read more

My Swarovski EL 10×42’s came via a friend in the UK who has links with Swarovski in Austria. About two years ago I had a problem with the outer casing bubbling (not uncommon in Australia). I contacted the then Sydney agents who were very helpful. I was able to take my bins into the local … Read more

g’Day all In 2008 I decided to make a warranty claim (details below)on a Swarovski HD80 scope purchased in 2003 over the internet from binoculars.com in US. The actions by Swarovski to help me were more than I could have hoped for and the scope was repaired or replaced with a new one, I can’t … Read more

In my experience the warranty for Leica binoculars is not worth the paper it is written on. I bought my Leica Trinovid 10×42 BA from Birds Australia in 1999 for a little under 2 grand. They came with a 35 year warranty. A while back the focusing mechanism jammed. Adeal, the Australian agents/importers of Leica, directed … Read more