My Swarovski EL 10×42’s came via a friend in the UK who has links with Swarovski in Austria. About two years ago I had a problem with the outer casing bubbling (not uncommon in Australia). I contacted the then Sydney agents who were very helpful. I was able to take my bins into the local Swarovski crystal shop in Brisbane who sent them off for me and I was given a loan pair until mine returned from Austria (about a month). Recently Hannes from Sydney sent me some replacement eyecups at no cost.
Great bins by the way. I decided on them after one of our visits to the British Bird Watching Fair and after I had road tested just about every brand and model on the market.
Cheers
Roy ===============================
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