This US app may be of interest: http://www.scientificamerican.com/article.cfm?id=scientific-american-staff-picks-10-apps-for-smart-phone-tablet&page=3 ===============================
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Colin,
I think that in general, customer service has more of an agricultural meaning in Australia. There are some good operators out there, but they are becoming increasingly rare.
Cheers,
Carl Clifford
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