Hi Chris,
Yours was not an unusual situation when using “booking agents” These people are opportunists who not only sting the guest but also the accommodation provider (up to 30%) As someone who has been in the accommodation industry for a few years, please take it from me – always book direct with the hotel!!!!! The hotel’s web site will always have direct contact details.
Andrew
Trish and Andrew Forsyth
RED MILL HOUSE
11 Stewart Street
Daintree 4873 QLD
AUSTRALIA
61 7 40986233
http://www.redmillhouse.com.au/ www.redmillhouse.com.au
http://www.daintreebirdwatching.com.au/ www.daintreebirdwatching.com.au
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http://www.tripadvisor.com.au/InfoCenter-a_ctr.top__5F__inns__5F__ROW 2011 Tripadvisor winner Top 10 To-Die-For Inns and B&Bs
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