Those visiting the Western Treatment Plant would know they need to register their visit with Melbourne Water. This week, I spoke to the fabulous Tracy who is normally a voice on the recorded message that asks you to leave your permit number, car rego and date of visit. She answered the phone! We had a chat and I suggested they might like to put into place an SMS service so that birders could record their details that way as well. She said that was what a few people had asked for but that until there was higher demand, Melb Water wouldn’t act. They did record every suggestion, however. So anyone who would like this to happen is encouraged to ring or write to Melbourne Water and ask that it be considered. Ph 9235 2828 or http://www.melbournewater.com.au/content/about_us/contact_us/contact_us.asp ===============================
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I just went to add that email address to my address book for next time and found it was already there, so I must have known that and forgotten.
I suppose you need to ring as well to check the conditions, but if they’re happy taking registrations by email then the SMS idea is a practical one. I do think I could ring and leave a message much more quickly than I could type out my name, permit number, car registration and the date of visit on a normal mobile phone though.
Peter Shute
Sent: Friday, 18 May 2012 6:48 AM Cc: debbielustig123@hotmail.com; birding-aus@vicnet.net.au
You can already register by email – birdwatching@melbournewater.com.au which is what I normally do. There is currently no autoreply though. I suspect they wouldn’t want to do it.
The problem with registering visits by SMS is that they couldn’t inform you of road closures, etc, like they do now on the recorded message.
Registering by email might be more practical, as they could set up an autoreply, but there’s still the risk you might not read it. I guess the same thing is possible with SMS, but harder to set up, and with the same problem.
A web form would probably fit in best with their safety requirements, but not so convenient for those without a “smart” phone.
Peter Shute
You can already register by email – birdwatching@melbournewater.com.auwhich is what I normally do. There is currently no autoreply though.
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I suspect they wouldn’t want to do it.
The problem with registering visits by SMS is that they couldn’t inform you of road closures, etc, like they do now on the recorded message.
Registering by email might be more practical, as they could set up an autoreply, but there’s still the risk you might not read it. I guess the same thing is possible with SMS, but harder to set up, and with the same problem.
A web form would probably fit in best with their safety requirements, but not so convenient for those without a “smart” phone.
Peter Shute